It was just a prime choice for a weekend breather in Mecca with decent value for money. The room had a partial Kaaba view which was a nice touch. Consider arriving early to avoid long wait times for check-in.

The hotel lobby was spacious and beautifully designed, making it a relaxing spot to unwind. My room was spotless and offered a fantastic view of the city. The staff were incredibly attentive, ensuring all my needs were met promptly.

Limited breakfast options.

Friendly, Friendly, Friendly

The staff here gave me the warmest welcome! From early check-in to effortless upgrades. Plus, sipping coffee with a complete view of the Haram was just surreal!

Totally recommend! ❤️💖

The hotel’s sleek, modern decor and spacious lobby were inviting, making it easy for seniors to navigate. The staff were exceptionally attentive, ensuring I always felt supported and cared for during my stay.

Improved accessibility for transportation on-site would help.

Request a room with a lock that works properly to avoid potential safety issues during your stay.

Great stay with good views!

The room was super clean and comfy for two, but the walk to the Haram was a bit long, took around 15 mins. Breakfast was kinda the same every day, so that could've been better. Loved the quick room service though, and the views from the room were amazing for praying!

The hotel features two connected towers for added space, allowing for a variety of facilities if you can navigate them effectively.

Navigating the hotel's layout can be perplexing due to poorly labeled lifts, often making it a challenge to find your room. Access to the Grand Mosque isn't straightforward either. the shuttle buses drop you at a location that requires additional lifts and walking through malls. Additionally, the restaurant experience left much to be desired. service was slow and my order never arrived, and the food quality doesn't set the bar high. While the refrigerator in the room struggled with cooling, leading to spoiled dairy products over time, the overall restaurant and room service level feels merely average.

The room was spacious, but the carpet needed vacuuming.

Exceptional Experience with Personal Touches

Delighted by attentive service during breakfast, especially Mr Raza’s warmth. The atmosphere around the lobby and dining areas is serene, making moments memorable. For a seamless stay, be sure to inquire about Jumma logistics beforehand.

My family had a fantastic two-night stay, with memorable Suhoor and Iftaar buffets featuring diverse food selections. The stunning views from the 36th-floor prayer room were breathtaking, and the ambiance made our experience truly special.

amazing hospitality at address jabal omar with unforgettable service from ali ahmad

Incredible service, luxurious room, stunning view.

pleasant stay with minor issues

The hotel offered wonderful personalization with a confirmation call before my stay, showing attention to guest preferences. I appreciated the prompt room availability right at 10 AM as requested.

The luxury experience I anticipated had slight gaps in overall comfort.

Staying here for a family pilgrimage was a delightful experience. The staff provided exceptional service, especially the reception team, who went out of their way to arrange a birthday cake for my family member's special day. The Deluxe Room with a city view was comfortable and offered a tranquil atmosphere after long days at the Grand Mosque. Although the location is a bit farther from the Haram than some other options, the shuttle service seemed convenient for those who needed it.